LandScope Terms of Use
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Effective Date: July 28th, 2025
Last Updated: July 28th, 2025
Introduction
Welcome to LandScope!
These Terms of Use ("Terms") govern your access to and use of LandScope's terrain analysis platform, including our Python-based automation tools, Digital Elevation Model (DEM) processing services, KMZ generation capabilities, and related features and services (collectively, the "Services").
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LandScope provides sophisticated terrain analysis automation that transforms high-resolution Digital Elevation Models into interactive Google Earth Pro overlays, making powerful geospatial data accessible to regenerative designers, environmental consultants, real estate developers, land investors, and other professionals.
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By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.
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Questions about these Terms? Contact us at admin@landscope.earth and we'll be happy to help clarify anything.
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Summary of Key Points
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This summary highlights key provisions of our Terms of Use, but please read the full document below for complete details.
What Services do we provide? LandScope offers terrain analysis automation tools that process Digital Elevation Models to generate interactive KMZ map overlays with elevation, slope, contour, hillshade, and hydrology data for Google Earth Pro.
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Who can use our Services?
Our Services are designed for professional use by individuals and organizations aged 18 and over, including environmental consultants, designers, developers, researchers, and land management professionals.
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What are your responsibilities?
You must provide accurate information, use our Services lawfully, respect intellectual property rights, and maintain the security of your account credentials.
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What about your data?
You retain ownership of the data you upload, and we process it according to our Privacy Policy. We may retain anonymized insights to improve our Services.
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What are our limitations?
While we strive for accuracy, terrain analysis involves inherent uncertainties. Our Services are tools to assist decision-making but should not be the sole basis for critical decisions.
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How can these Terms change?
We may update these Terms periodically. We'll notify you of material changes and give you an opportunity to review them before they take effect.
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Table of Contents
1. Service Description
1.1 Core Services
LandScope provides automated terrain analysis services that process Digital Elevation Models (DEMs) to generate interactive map overlays and analytical outputs for professional use.
1.2 Fundamental Limitation: "The Map is Not the Territory"
Critical Understanding: "The map is not the territory" is a phrase coined by Alfred Korzybski, a Polish-American scientist and philosopher. It means that a representation of something (the map) is not the same as the actual thing it represents (the territory).
Our Services provide analytical representations and visualizations of terrain data, but these outputs are not substitutes for actual field conditions, direct observation, or on-site investigation. Our analysis serves as a means to supplement, not replace, direct observation and professional field work.
Users must understand that:
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All terrain analysis outputs are representations and interpretations of source data
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These representations may not accurately reflect actual field conditions
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Direct site investigation and professional verification remain essential
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Our Services are tools to assist decision-making, not definitive statements about terrain conditions
1.3 Service Limitations
Legal and Technical Constraints:
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Analysis accuracy is fundamentally limited by source data quality, currency, and resolution
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Processing capabilities depend on data complexity and system availability
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Results are analytical interpretations that require professional validation
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Services are designed to supplement, not replace, professional field investigation and direct observation
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Not intended for real-time applications, emergency response, or life-safety decisions
2. Account Registration and Eligibility
2.1 Account Creation
To access certain features of our Services, you must create an account by providing:
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Valid email address
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Secure password meeting our requirements
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Organization information (if applicable)
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Professional context and intended use cases
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Billing information for paid plans
2.2 Eligibility Requirements
Age and Capacity:
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You must be at least 18 years old to create an account
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You must have the legal capacity to enter into binding agreements
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If registering on behalf of an organization, you must have authority to bind that entity
Professional Use:
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Our Services are designed for professional, business, research, or educational use
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Personal hobby use is permitted but with understanding of professional-grade tool complexity
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Commercial use requires appropriate subscription plans
Geographic Availability:
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Services are available globally but may be subject to local laws and regulations
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Some features may have regional limitations based on data availability or legal requirements
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Export control laws may restrict access to certain users or jurisdictions
2.3 Account Security
Your Responsibilities:
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Maintain confidentiality of your account credentials
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Use strong, unique passwords and enable two-factor authentication when available
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Promptly notify us of any unauthorized access or security breaches
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Ensure all account information remains current and accurate
Account Monitoring:
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We may monitor accounts for unusual activity or potential security threats
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Suspicious activity may result in temporary account restrictions
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Multiple failed login attempts may trigger security measures
3. Acceptable Use Policy
3.1 Permitted Uses
You may use our Services for:
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Professional terrain analysis for legitimate business, research, or educational purposes
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Environmental consulting and site assessment projects
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Land development planning and feasibility studies
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Academic research and educational projects
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Conservation planning and environmental protection initiatives
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Risk assessment for natural hazards and land use planning
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Design and engineering support for site development
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Investment analysis for real estate and land acquisition
3.2 Prohibited Uses
You may not use our Services for:
Illegal or Harmful Activities:
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Any unlawful purpose or activity that violates local, state, national, or international laws
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Military applications, weapons development, or surveillance activities without proper authorization
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Activities that could harm the environment or public safety
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Unauthorized surveillance or privacy violations
System Abuse:
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Attempts to reverse engineer, decompile, or extract our algorithms
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Automated scraping, crawling, or systematic downloading of content
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Overloading our systems with excessive requests or resource consumption
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Attempting to gain unauthorized access to our systems or other users' accounts
Misuse of Data:
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Processing stolen, misappropriated, or illegally obtained geographic data
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Sharing or redistributing proprietary terrain analysis results without authorization
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Using our Services to create competing terrain analysis products
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Violating intellectual property rights of data providers or third parties
Harmful Content:
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Uploading malicious files, viruses, or harmful code
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Processing data that violates privacy laws or individual rights
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Engaging in activities that could damage our reputation or business relationships
3.3 Content Standards
Data Quality Requirements:
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Upload only data you have legal rights to process
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Ensure uploaded DEMs are free from corruption or malicious content
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Provide accurate metadata and coordinate system information
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Respect any licensing restrictions on your source data
Professional Standards:
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Use Services in accordance with professional ethical standards
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Respect confidentiality of client data and proprietary information
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Follow industry best practices for geospatial data handling
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Acknowledge limitations and uncertainties in terrain analysis results
3.4 Enforcement
Violation Response:
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We reserve the right to investigate suspected violations of these Terms
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Violations may result in warning, account suspension, or termination
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We may remove or refuse to process content that violates these Terms
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Serious violations may be reported to appropriate authorities
Appeal Process:
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Users may appeal enforcement actions by contacting admin@landscope.earth
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We will review appeals in good faith and respond within reasonable timeframes
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Repeated violations may result in permanent account termination
4. Your Data and Content
4.1 Data Ownership and Rights
Your Rights:
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You retain all ownership rights to the Digital Elevation Models and geographic data you upload
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You maintain ownership of analysis results generated from your data
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You may download, export, or delete your data subject to technical limitations
Our Rights:
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We require sufficient rights to process your data to provide the requested Services
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We may retain anonymized, aggregated insights for service improvement
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We may retain statistical patterns and trends (without identifying information) for research and development
4.2 Data Responsibilities and Privacy
Data Processing and Privacy: Your use of our Services is subject to our Privacy Policy, which provides detailed information about:
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How we collect, use, and protect your data
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Your privacy rights and choices
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Data retention and deletion procedures
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International data transfer protections
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Contact information for privacy-related inquiries
Please review our Privacy Policy for complete details about our data handling practices.
4.3 User Responsibilities
Your Obligations:
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Ensure you have legal rights to upload and process all data
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Comply with any third-party licensing terms applicable to your data
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Respect privacy rights and obtain necessary consents for location data processing
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Provide accurate information about data sources and any processing restrictions
5. Intellectual Property Rights
5.1 LandScope Intellectual Property
Our Ownership:
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Synoptic Solutions Inc. (DBA LandScope) owns all rights to our software, algorithms, analysis methods, and technological processes
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Our trademarks, service marks, logos, and brand elements are our exclusive property
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The user interface, design elements, and overall platform architecture are protected by copyright
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Our terrain analysis methodologies and computational approaches are proprietary
Your License to Use:
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We grant you a limited, non-exclusive, non-transferable license to use our Services
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Your license is subject to these Terms and payment of applicable fees
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You may not sublicense, distribute, or create derivative works based on our technology
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Commercial use requires appropriate subscription plans and licensing
5.2 Third-Party Intellectual Property
Respect for Third-Party Rights:
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You must respect intellectual property rights of DEM data providers and other third parties
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Many geographic datasets have specific licensing terms that you must follow
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Public domain status should be verified before assuming unrestricted use rights
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Proprietary data sources may require additional licensing for commercial applications
Attribution Requirements:
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You may be required to provide appropriate attribution for data sources in your outputs
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Some datasets require specific attribution language or formatting
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We will provide guidance on attribution requirements where known
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Ultimate responsibility for proper attribution rests with you as the data user
5.3 User-Generated Content
Analysis Results:
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You own the analysis results and visualizations generated from your data
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We do not claim copyright in the specific outputs created for your projects
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You may use, modify, and distribute your results subject to any underlying data restrictions
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Professional and commercial use of results is permitted within your license terms
Derivative Works:
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Combining our analysis with other data or creating enhanced visualizations is permitted
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You may integrate our outputs into reports, presentations, and professional deliverables
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Resale or redistribution of raw analysis results may be subject to restrictions
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Creating competing analysis services using our outputs is prohibited
5.4 Copyright Compliance
DMCA Compliance:
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We respond promptly to valid copyright infringement notices
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If you believe your copyrighted material has been used without authorization, contact admin@landscope.earth
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We will investigate claims and take appropriate action including content removal if necessary
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Repeat infringers may have their accounts terminated
Counter-Notification Process:
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Users may submit counter-notifications if they believe content was removed in error
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Counter-notifications must meet legal requirements and include sworn statements
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We will forward valid counter-notifications to the original complainant
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Content may be restored after the appropriate waiting period if no legal action is taken
6. Payment Terms and Billing
6.1 Pricing Structure
Cost-Per-Map Model:
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Services are billed on a per-analysis basis for each terrain analysis request
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Pricing varies based on the size, complexity, and processing requirements of the submitted DEM
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Final pricing is determined after initial data assessment and confirmed before processing begins
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No recurring subscription fees or monthly charges
Price Determination Factors:
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Geographic area coverage and DEM file size
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Data resolution and complexity requirements
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Processing time and computational resources required
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Additional analysis layers or specialized outputs requested
6.2 Payment Process
Order and Payment Flow:
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Pricing quote provided after data submission and initial assessment
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Payment required before processing begins
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Processing commences only after successful payment confirmation
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Completed analysis delivered upon successful processing
Accepted Payment Methods:
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Major credit cards (Visa, MasterCard, American Express, Discover)
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Electronic payment services
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Wire transfers for larger orders (minimum amounts may apply)
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Purchase orders for qualified business customers with approved credit terms
6.3 Payment Terms and Conditions
Payment Requirements:
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Full payment due before processing begins unless other arrangements are pre-approved
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Pricing quotes valid for 30 days from date of quote
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Currency conversion fees may apply for international payments
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Tax obligations vary by user location and applicable tax laws
Refund Policy:
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Full refunds available if processing cannot be completed due to technical issues on our end
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Partial refunds may be considered if delivered results do not meet specified technical requirements
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No refunds for completed analyses that meet technical specifications
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Quality issues must be reported within 30 days of delivery
6.4 Billing Disputes and Price Changes
Dispute Resolution:
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Payment disputes must be submitted within 60 days of charge date
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Contact admin@landscope.earth with detailed dispute information
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We will investigate all billing disputes promptly and in good faith
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Resolution will be communicated in writing with any necessary adjustments
Pricing Modifications:
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Prices may change without notice for future analyses
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Quoted prices are guaranteed for 30 days from quote date
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Significant price changes will be communicated to regular customers when feasible
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Volume discounts may be available for large or recurring projects
7. Service Availability and Performance
7.1 Service Level Expectations
Uptime Commitment:
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We strive to maintain 99% uptime for our core processing services
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Planned maintenance will be scheduled during low-usage periods when possible
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Emergency maintenance may be performed without advance notice
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Service status and incident reports are available on our status page
Performance Standards:
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Processing times depend on DEM file size, complexity, and current system load
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Typical processing times range from minutes to hours for standard analyses
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Priority processing may be available for higher-tier subscriptions
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Performance metrics and historical data are available in your account dashboard
7.2 Service Interruptions
Planned Maintenance:
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Scheduled maintenance will be announced at least 24 hours in advance
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Critical security updates may require shorter notice periods
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Maintenance windows are typically scheduled during low-usage periods
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Alternative processing options may be provided during extended maintenance
Unplanned Outages:
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We will work to restore service as quickly as possible during outages
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Status updates will be provided through multiple communication channels
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Critical issues receive highest priority for resolution
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Post-incident reports will be provided for significant service disruptions
7.3 Technical Support
Support Channels:
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Email support available at admin@landscope.earth for all users
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Documentation, tutorials, and FAQ resources available online
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Priority support for professional and enterprise subscribers
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Community forums for user discussions and knowledge sharing
Response Times:
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Free tier users: Best effort response within 72 hours
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Professional subscribers: Response within 24 hours during business days
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Enterprise subscribers: Response within 4 hours with escalation procedures
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Critical issues affecting service availability receive immediate attention
7.4 Service Modifications
Feature Updates:
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We regularly enhance our Services with new features and improvements
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Major feature releases will be announced and documented
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Existing functionality will be maintained or migrated when possible
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Users will be notified of any changes that affect their workflows
Service Discontinuation:
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We will provide at least 90 days' notice before discontinuing any major features
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Alternative solutions or migration paths will be provided when feasible
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Data export capabilities will be maintained during transition periods
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Refunds may be provided for unused subscription periods if services are significantly reduced
8. Disclaimers and Limitations
8.1 Nature of Terrain Analysis
Inherent Limitations: Terrain analysis involves inherent uncertainties and limitations that users must understand:
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Data Quality Dependency: Analysis accuracy is fundamentally limited by the quality, resolution, and currency of input DEM data
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Interpolation Effects: All terrain models involve interpolation and mathematical approximations that may not perfectly represent actual conditions
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Scale Sensitivity: Analysis results may vary significantly depending on the scale and resolution of analysis
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Temporal Limitations: DEMs represent terrain conditions at a specific point in time and may not reflect current conditions
Dynamic Nature of Terrain:
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Terrain is dynamic and constantly changing due to natural processes, weather events, and human activities
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Earthworks and Development: Any earthworks, construction, excavation, grading, or development activities that have occurred since the original data acquisition date will not be reflected in our analysis
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Natural Changes: Erosion, landslides, flooding, vegetation growth, and other natural processes may have altered terrain since data collection
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Currency of Source Data: We process the latest available LiDAR data through open data sources, but this does not guarantee that it captures present-day topography
Data Source Limitations:
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Source LiDAR data acquisition dates vary and may be several years old
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We rely on publicly available data sources and cannot control data collection schedules
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Data currency information is provided when available, but users must verify suitability for their specific temporal requirements
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Field verification is essential to confirm current conditions
Professional Integration:
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Our Services provide tools to assist professional decision-making but should not be the sole basis for critical decisions
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Results should be validated through field verification, additional data sources, and professional judgment
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Site-specific conditions may not be fully captured in regional or generalized terrain models
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Environmental and regulatory factors beyond terrain analysis must be considered in planning decisions
8.2 Accuracy and Reliability
No Warranty of Accuracy:
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We do not warrant that our analysis results are error-free or completely accurate
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Terrain analysis involves scientific uncertainties that cannot be eliminated through technology alone
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Users are responsible for validating results through appropriate professional methods
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Different analysis methods or parameters may produce varying results for the same input data
Fitness for Purpose:
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Our Services are designed for general terrain analysis applications
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Specialized applications may require additional validation or customization
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Users must determine the appropriateness of our Services for their specific use cases
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Critical applications should involve multiple analysis methods and professional review
8.3 Service Availability Disclaimers
"As Available" Basis: Services are provided on an "as is" and "as available" basis without warranties of any kind, including:
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Continuous, uninterrupted, or error-free operation
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Compatibility with all hardware, software, or data formats
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Meeting specific performance requirements or deadlines
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Freedom from viruses, security vulnerabilities, or other harmful components
Third-Party Dependencies:
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Our Services may depend on third-party providers for infrastructure, data, or functionality
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We cannot guarantee the availability or performance of third-party services
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Changes in third-party services may affect our Service capabilities
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Users should consider these dependencies in their project planning
8.4 Legal and Regulatory Compliance
Regulatory Considerations:
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Users are responsible for ensuring compliance with applicable laws and regulations
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Environmental, zoning, and safety regulations may impose requirements beyond terrain analysis
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Professional licensing requirements may apply to certain uses of analysis results
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International users must comply with local laws regarding geospatial data use
Professional Standards:
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Users in regulated professions must follow applicable professional standards and codes of ethics
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Our Services support but do not replace professional licensing requirements
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Peer review and professional oversight may be required for certain applications
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Documentation and quality assurance procedures should follow professional standards
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9. Limitation of Liability
9.1 Types of Damages Excluded
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LANDSCOPE SHALL NOT BE LIABLE FOR:
Indirect and Consequential Damages:
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Lost profits, business opportunities, or revenue
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Business interruption or operational delays
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Loss of data, information, or work product
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Cost of substitute services or replacement analysis
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Damage to professional reputation or client relationships
Incidental and Special Damages:
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Third-party claims arising from use of our Services
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Regulatory fines or penalties
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Environmental remediation costs
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Property damage or personal injury claims
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Legal fees and litigation expenses
9.2 Damage Caps
Maximum Liability Limit:
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Our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount you paid to LandScope in the 12 months preceding the claim
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For free tier users, our maximum liability shall not exceed $100 USD
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These limitations apply regardless of the legal theory of the claim (contract, tort, strict liability, etc.)
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Multiple claims cannot be combined to exceed these maximum amounts
Time Limitations:
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Claims must be brought within one year of the date the cause of action arose
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Failure to bring claims within this period waives any right to pursue such claims
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Statute of limitations periods may be shorter under applicable law
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Users should promptly investigate and report any potential issues
9.3 Exceptions to Limitations
Certain Damages Not Limited: These liability limitations do not apply to:
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Gross negligence or willful misconduct by LandScope
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Violations of intellectual property rights
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Breaches of confidentiality obligations
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Damages that cannot be limited under applicable law
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Personal injury or property damage caused by our negligence
Professional Services:
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Separate limitation terms may apply to consulting or professional services
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Professional liability insurance may provide additional coverage for certain services
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Enterprise agreements may include different liability allocation terms
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Custom limitation terms may be negotiated for specific projects
9.4 User Acknowledgment
Risk Assumption: By using our Services, you acknowledge and agree that:
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Terrain analysis involves inherent uncertainties and risks
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Professional judgment and additional verification are necessary for important decisions
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You assume the risk of any damages arising from your use of analysis results
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These limitation terms are fair and reasonable given the nature of our Services
Mitigation Responsibilities:
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Users should take reasonable steps to mitigate potential damages
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Prompt notification of issues allows us to address problems before they escalate
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Backup systems and alternative analysis methods should be considered for critical applications
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Professional insurance coverage may be appropriate for commercial applications
10. Indemnification
10.1 User Indemnification Obligations
Defense and Hold Harmless: You agree to defend, indemnify, and hold harmless LandScope, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
Content and Data Issues:
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Your use of unauthorized, infringing, or illegal data or content
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Violations of third-party intellectual property rights in connection with data you upload
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Privacy violations or unauthorized processing of personal or confidential information
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Misrepresentation of data ownership, licensing, or authorization rights
Use Violations:
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Your violation of these Terms of Use or our Acceptable Use Policy
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Your use of our Services for illegal, harmful, or unauthorized purposes
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Negligent or wrongful acts in connection with your use of our Services
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Failure to comply with applicable laws, regulations, or professional standards
Third-Party Claims:
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Claims by your clients, customers, or business partners related to analysis results
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Environmental, safety, or regulatory violations based on your use of our analysis
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Professional malpractice or negligence claims involving our Services
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Contractual disputes with third parties involving our analysis results
10.2 Indemnification Process
Notice Requirements:
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We will promptly notify you of any claim subject to indemnification
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You will have the right to control the defense and settlement of such claims
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We may participate in the defense with counsel of our choice at our own expense
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No settlement may be made without our consent if it involves non-monetary remedies
Cooperation:
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We will provide reasonable cooperation in the defense of indemnified claims
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You will keep us informed of material developments in any proceedings
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Both parties will work together to minimize costs and exposure
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Documentation and evidence will be preserved and shared as needed
10.3 Indemnification Limitations
Exclusions from Coverage: Your indemnification obligations do not extend to claims arising from:
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Our gross negligence, willful misconduct, or violation of law
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Our unauthorized modification or misuse of your data
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Software defects or errors in our analysis algorithms
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Our breach of these Terms or violation of applicable privacy laws
Mitigation of Damages:
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Both parties will take reasonable steps to mitigate damages
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Early resolution and settlement will be pursued when appropriate
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Alternative dispute resolution methods will be considered
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Professional liability insurance coverage will be utilized when available
10.4 Mutual Cooperation
Shared Interests:
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Both parties have an interest in defending legitimate uses of terrain analysis
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We will work together to address frivolous or unfounded claims
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Industry best practices and professional standards will guide our response
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Public relations and communications will be coordinated when appropriate
Insurance Considerations:
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Users should maintain appropriate professional liability insurance
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We maintain errors and omissions coverage for our Services
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Insurance coverage should be coordinated to avoid gaps or overlaps
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Notification requirements of insurance policies should be followed
11. Privacy and Data Protection
11.1 Privacy Policy Integration
Comprehensive Privacy Framework:
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These Terms incorporate our Privacy Policy by reference
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Privacy and data protection obligations are detailed in our separate Privacy Policy document
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Both documents work together to govern our relationship and data handling practices
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Conflicts between documents will be resolved in favor of stronger privacy protections
Key Privacy Commitments:
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We do not sell or rent your personal information or proprietary data
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Data processing is limited to providing Services and improving our platform
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Security measures protect data during processing, storage, and transmission
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User rights regarding data access, correction, and deletion are respected
11.2 Data Processing Agreements
Enterprise Customers:
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Separate Data Processing Agreements (DPAs) may be required for enterprise customers
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DPAs will address specific compliance requirements such as GDPR, CCPA, or industry regulations
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Standard Contractual Clauses or similar mechanisms will govern international data transfers
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Regular compliance audits and reporting may be required
Regulatory Compliance:
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We comply with applicable data protection laws including GDPR, CCPA, PIPEDA, and others
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Cross-border data transfer protections are in place for international users
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Data residency requirements can be accommodated for enterprise customers
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Breach notification procedures meet legal requirements
11.3 Data Security Measures
Technical Safeguards:
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Encryption in transit and at rest using industry-standard methods
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Access controls and authentication systems protect against unauthorized access
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Regular security updates and vulnerability management
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Automated backup and disaster recovery capabilities
Organizational Measures:
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Employee training on privacy and data protection requirements
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Clear policies and procedures for data handling and incident response
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Regular security assessments and compliance audits
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Vendor management program for third-party service providers
11.4 User Data Responsibilities
Data Controller Obligations:
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Users acting as data controllers must comply with applicable privacy laws
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Appropriate consents and legal bases must be established for location data processing
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Privacy notices and data subject rights must be properly implemented
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Cross-border transfer requirements must be addressed
Data Minimization:
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Users should only upload data necessary for their analysis objectives
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Personal information should be removed or anonymized when possible
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Retention periods should be established based on business needs and legal requirements
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Regular data cleanup and deletion procedures should be implemented
12. Termination
12.1 Termination by User
Voluntary Cancellation:
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You may cancel your account at any time through your account dashboard
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Subscription cancellations take effect at the end of the current billing period
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No refunds are provided for unused portions of monthly subscriptions
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Annual subscriptions may be eligible for prorated refunds within 30 days
Account Closure Process:
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Data export capabilities will remain available for 30 days after cancellation
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Account data will be permanently deleted 30 days after cancellation unless otherwise requested
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Enterprise customers may have extended data retention periods by agreement
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Final invoices and account statements will be provided
12.2 Termination by LandScope
Termination for Cause: We may terminate your account immediately for:
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Material breach of these Terms that remains uncured after 30 days' notice
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Violation of our Acceptable Use Policy
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Non-payment of fees after appropriate notice and opportunity to cure
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Fraudulent activity or misuse of our Services
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Legal requirements or court orders
Termination Without Cause:
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We may terminate any account with 30 days' advance notice
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Refunds for unused subscription periods will be provided
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Data export capabilities will be maintained during the notice period
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Alternative service providers or migration assistance may be recommended
12.3 Effects of Termination
Service Access:
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All access to our Services will cease immediately upon termination
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Processing capabilities and account dashboards will be unavailable
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Data downloads and exports must be completed before termination takes effect
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Third-party integrations and API access will be disabled
Data Handling:
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User data will be securely deleted according to our data retention policies
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Backups and cached data will be removed within technically feasible timeframes
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Anonymized statistical data may be retained for service improvement purposes
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Legal or regulatory requirements may require longer retention periods
12.4 Survival of Terms
Continuing Obligations: The following provisions survive termination of these Terms:
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Intellectual property rights and ownership
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Limitation of liability and indemnification obligations
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Payment obligations for services rendered before termination
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Confidentiality and non-disclosure obligations
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Dispute resolution and governing law provisions
Post-Termination Cooperation:
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Both parties will cooperate in winding down the service relationship
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Outstanding disputes will be resolved according to these Terms
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Professional courtesies and industry standards will be maintained
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Transition assistance may be provided for enterprise customers
13. Dispute Resolution
13.1 Informal Resolution
Direct Communication: Before pursuing formal dispute resolution, parties agree to:
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Communicate directly about the nature of the dispute and potential solutions
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Allow 30 days for good faith negotiations to resolve the matter
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Consider mediation or other alternative dispute resolution methods
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Document efforts at informal resolution for any subsequent proceedings
Escalation Process:
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Initial disputes should be directed to admin@landscope.earth
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Complex disputes may be escalated to senior management
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Technical disputes may involve subject matter experts from both parties
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Legal counsel may participate in resolution discussions when appropriate
13.2 Binding Arbitration
Arbitration Agreement:
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Disputes that cannot be resolved informally will be settled through binding arbitration
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Arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association
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The arbitration will take place in [Location] unless otherwise agreed
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The arbitrator's decision will be final and binding on both parties
Exceptions to Arbitration:
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Claims for intellectual property infringement
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Requests for injunctive relief
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Small claims court matters within jurisdictional limits
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Disputes involving less than $10,000 in damages (unless both parties agree to arbitration)
13.3 Class Action Waiver
Individual Claims Only:
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All disputes must be brought on an individual basis
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Class actions, representative actions, and consolidation with other claims are prohibited
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This waiver applies to both arbitration and court proceedings
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If the class action waiver is found unenforceable, the arbitration agreement is void
Opt-Out Right:
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You may opt out of the arbitration and class action waiver provisions within 30 days of account creation
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Opt-out notices must be sent in writing to admin@landscope.earth
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Opt-out is effective only for the specific user account and cannot be done on behalf of others
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Late opt-out requests will not be accepted
13.4 Governing Law and Jurisdiction
Applicable Law:
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These Terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles
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Federal arbitration law governs the interpretation and enforcement of arbitration provisions
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International users may be subject to additional local law requirements
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Professional licensing and regulatory requirements of relevant jurisdictions apply
Venue for Non-Arbitrable Claims:
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Court proceedings for non-arbitrable claims will be held in Alberta, Canada.
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Both parties consent to personal jurisdiction in such courts
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Venue provisions may be modified by mutual agreement
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Remote proceedings may be permitted when appropriate
14. Geographic Restrictions
14.1 Service Availability Based on Data Sources
LiDAR Data Availability:
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Our Services are primarily available in regions where LiDAR data is accessible through open data sources
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LiDAR coverage varies significantly by country and region, with some areas having comprehensive coverage and others having limited or no coverage
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We cannot provide terrain analysis services in areas where suitable elevation data is not available
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LiDAR data availability and quality vary based on government data collection programs and public data sharing policies
Alternative Data Sources:
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In regions where LiDAR data is not available, we may be able to process drone-derived Digital Elevation Models
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Drone-derived DEMs require users to provide their own data collected through appropriate UAV surveys
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Quality and accuracy of drone-derived analysis depends on the flight parameters, processing methods, and ground control used in data collection
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Users are responsible for ensuring drone data collection complies with local aviation regulations and airspace restrictions
Data Processing Locations:
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Data processing may occur in multiple countries for efficiency and reliability
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Appropriate safeguards are in place for international data transfers
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Data residency requirements can be accommodated when technically and legally feasible
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Users will be notified of significant changes to processing locations
14.2 Export Control Compliance
Regulatory Requirements:
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Our Services may be subject to export control laws and regulations
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Users in certain countries or regions may face access restrictions
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Dual-use technology restrictions may apply to some analysis capabilities
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Compliance screening may be required for certain user types or use cases
User Responsibilities:
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Users must comply with applicable export control laws
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Prohibited end uses and users must be avoided
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Required licenses or authorizations must be obtained when necessary
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Violations should be reported promptly to appropriate authorities
14.3 Regional Variations
Local Law Compliance:
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Additional terms may apply in certain jurisdictions
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Privacy and data protection requirements vary by region
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Professional licensing requirements may affect service use
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Tax obligations may vary based on user location and service usage
Service Modifications:
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Features may be modified or restricted to comply with local laws
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Alternative service options may be provided in some regions
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Local partnerships may be established to better serve regional markets
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Users will be notified of region-specific changes
14.4 Restricted Territories
Access Limitations:
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Services may be unavailable in certain countries due to legal restrictions
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Economic sanctions and trade restrictions may prohibit service provision
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Political instability or security concerns may affect service availability
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Alternative arrangements may be considered on a case-by-case basis
Compliance Monitoring:
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We monitor compliance with applicable restrictions on an ongoing basis
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Access may be suspended if legal requirements change
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Users will be provided reasonable notice of access restrictions when possible
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Assistance with data export may be provided before access termination
15. Changes to These Terms
15.1 Modification Process
Update Procedures:
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We may update these Terms periodically to reflect changes in our Services, legal requirements, or business practices
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Material changes will be communicated with at least 30 days' advance notice
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Notice will be provided through email, account dashboard notifications, and website postings
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Continued use of our Services after the effective date constitutes acceptance of updated Terms
Types of Changes:
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Minor Updates: Clarifications, corrections, and non-substantive changes may be implemented with shorter notice
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Material Changes: Modifications affecting user rights, obligations, or service functionality require advance notice
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Legal Compliance: Changes required by law or regulation may be implemented immediately when necessary
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Service Evolution: New features and capabilities may require Terms updates
15.2 User Response Options
Acceptance and Objection:
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Continued use of Services after Terms changes indicates acceptance
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Users who object to changes may terminate their accounts before the effective date
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Enterprise customers may have negotiated change procedures in their agreements
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Feedback on proposed changes is welcome and will be considered
Grandfathering Provisions:
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Existing users may have a transition period to adjust to significant changes
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Enterprise agreements may include stability provisions for Terms modifications
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Payment terms and pricing may have extended notice periods
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Core service functionality changes will include migration assistance
15.3 Emergency Modifications
Immediate Changes: We may implement immediate Terms changes for:
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Legal compliance requirements or court orders
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Security vulnerabilities or urgent safety concerns
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Prevention of fraud or abuse of our Services
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Protection of intellectual property rights
Post-Implementation Notice:
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Emergency changes will be followed by prompt notification to users
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Explanation of the reasons for immediate implementation will be provided
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Users maintain the right to terminate if they object to emergency changes
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Review and potential modification of emergency changes will occur when feasible
15.4 Version Control
Document Management:
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Previous versions of Terms will be archived and available upon request
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Change logs highlighting material modifications will be maintained
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Effective dates and version numbers will clearly identify current Terms
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Users may request specific information about changes affecting their accounts
Historical Reference:
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Disputes will be governed by the Terms in effect at the time of the relevant events
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Users may reference previous Terms versions for historical context
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Transitional provisions will address the application of old vs. new Terms
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Clear documentation will support consistent interpretation and application
16. Contact Information
Primary Contact: For questions about these Terms of Use, our Services, or your account:
Email: admin@landscope.earth
