top of page

LandScope Privacy Policy

Effective Date: July 31st, 2025
Last Updated: July 31st, 2025

1. Introduction

LandScope is a terrain analysis automation tool that generates interactive map overlays for the LandScope platform and Google Earth Pro using Digital Elevation Models (DEMs). We are committed to protecting your privacy and handling your data with transparency and care.

This Privacy Policy explains how LandScope collects, uses, processes, and protects information when you use our platform, whether you are an individual user, environmental consultant, real estate developer, or institutional client.

2. Data Controller Information

LandScope
[Company Address]
[Contact Information]
Email: privacy@landscope.com
Phone: [Phone Number]

For users in the European Union, LandScope serves as the data controller for personal data processed through our platform.

3. Types of Data We Collect

3.1 Geographic and Environmental Data

  • Digital Elevation Models (DEMs): High-resolution terrain data files you upload, typically derived from LiDAR

  • Geospatial coordinates: Location information embedded within DEM files

  • Terrain characteristics: Elevation, slope, hydrology, and topographical features derived from your uploaded data

  • Land use information: Data about property boundaries, land classifications, and environmental features

  • Aerial imagery: When provided by users or integrated from third-party sources

3.2 Account and User Data

  • Account information: Name, email address, organization affiliation, and contact details

  • Authentication data: Username, encrypted password, and login credentials

  • Subscription information: Billing details, payment history, and plan preferences

  • Professional information: Industry, role, and intended use cases for terrain analysis

3.3 Technical and Usage Data

  • Platform usage: Features accessed, analysis requests, file upload patterns, and session duration

  • Device information: IP address, browser type, operating system, and device identifiers

  • Performance data: Processing times, file sizes, error logs, and system performance metrics

  • Communication data: Support requests, feedback, and correspondence with our team

3.4 Third-Party and Public Data

  • Public geographic records: Government databases, geological surveys, and publicly available environmental data

  • Commercial data providers: Licensed geographic datasets and satellite imagery

  • Partner integrations: Data from Google Earth Pro / LandScope platform usage and compatible mapping platforms

4. Legal Basis for Data Processing

We process your data based on the following legal grounds:

4.1 Contract Performance

  • Providing terrain analysis services and generating digital outputs

  • Managing your account and subscription

  • Processing payments and billing

4.2 Legitimate Interests

  • Improving our algorithms and terrain analysis accuracy

  • Developing new features and analytical capabilities

  • Ensuring platform security and preventing fraud

  • Conducting research to advance geospatial analysis techniques

4.3 Consent

  • Marketing communications and newsletters

  • Non-essential cookies and analytics

  • Sharing data with third parties beyond our standard operations

4.4 Legal Obligations

  • Compliance with applicable data protection laws

  • Responding to lawful requests from authorities

  • Maintaining records for tax and regulatory purposes

5. How We Use Your Data

5.1 Core Platform Services

  • Terrain Analysis: Processing DEM files to generate elevation, slope, contour,hydrology, and other layers

  • Map Generation: Creating interactive land insights for use in the LandScope platform and exportable to Google Earth Pro

  • Data Visualization: Applying color gradients, classification systems, and styling for optimal interpretation

  • Feature Extraction: Identifying terrain characteristics, drainage patterns, and topographical features

5.2 Platform Improvement

  • Algorithm Enhancement: Refining computational models for better accuracy and performance

  • Quality Assurance: Validating output quality and identifying processing improvements

  • Feature Development: Creating new analytical layers and visualization options

  • Performance Optimization: Improving processing speed and handling larger datasets

5.3 User Support and Communication

  • Technical Support: Troubleshooting issues and providing user assistance

  • Service Updates: Notifying users of new features, improvements, and maintenance

  • Educational Content: Providing tutorials, best practices, and industry insights

  • Account Management: Managing subscriptions, billing, and user preferences

5.4 Research and Development

  • Anonymous Analysis: Studying usage patterns to improve user experience

  • Industry Research: Contributing to advancements in terrain analysis and geospatial science

  • Academic Collaboration: Supporting research initiatives with anonymized datasets

  • Technology Development: Enhancing our underlying algorithms and methodologies

6. Data Sharing and Third-Party Access

6.1 We Do Not Sell Personal Data

LandScope does not sell, rent, or trade personal information to third parties for commercial purposes.

6.2 Authorized Sharing Circumstances

Service Providers

  • Cloud Infrastructure: AWS, Google Cloud, or similar providers for secure data processing and storage

  • Payment Processors: Stripe, PayPal, or similar services for billing and subscription management

  • Analytics Providers: Privacy-compliant analytics tools for platform improvement

  • Support Tools: Customer service platforms and communication systems

Legal Requirements

  • Compliance: When required by law, regulation, or valid legal process

  • Safety: To protect the rights, property, or safety of LandScope, users, or the public

  • Fraud Prevention: To investigate and prevent fraudulent or illegal activities

Business Transfers

  • Mergers or Acquisitions: In connection with any merger, sale, or transfer of company assets

  • Reorganization: During corporate restructuring or business combination activities

6.3 User-Directed Sharing

  • Export Features: When you choose to export or share analysis results

  • Collaboration Tools: When you invite team members or share projects

  • Third-Party Integrations: When you connect LandScope to other platforms or services

6.4 Aggregated and Anonymized Data

We may share aggregated, anonymized data that cannot identify individuals for:

  • Industry research and reporting

  • Academic studies and publications

  • Platform improvement and development

  • Public interest initiatives in environmental science

7. Your Rights and Choices

7.1 Access Rights

  • Data Access: Request a copy of personal data we hold about you

  • Processing Information: Learn how your data is being processed

  • Data Portability: Receive your data in a machine-readable format

7.2 Correction and Update Rights

  • Data Accuracy: Correct inaccurate or incomplete personal information

  • Profile Updates: Modify account details and preferences through your dashboard

  • Contact Updates: Change communication preferences and contact information

7.3 Deletion Rights

  • Account Deletion: Request complete removal of your account and associated data

  • Selective Deletion: Remove specific data items or analysis projects

  • Retention Exceptions: Understand cases where we may retain certain data for legal compliance

7.4 Control and Restriction Rights

  • Processing Limitations: Restrict how we process your personal data

  • Objection Rights: Object to processing based on legitimate interests

  • Consent Withdrawal: Withdraw consent for marketing communications and optional features

7.5 Communication Preferences

  • Marketing Control: Opt out of promotional emails and newsletters

  • Notification Settings: Customize service updates and technical communications

  • Frequency Options: Choose how often you receive different types of communications

7.6 Exercising Your Rights

To exercise any of these rights, contact us at privacy@landscope.com or through your account settings. We will respond within 30 days and may request identity verification for security purposes.

8. Data Retention

8.1 Active Account Data

  • User accounts: Retained while your account remains active and for 3 years after closure

  • Analysis projects: Stored according to your subscription plan and user preferences

  • Uploaded DEMs: Retained based on your storage settings, deletable at any time

8.2 Processed Analysis Data

  • Terrain analysis results: Maintained for the duration specified in your service agreement

  • Generated KMZ files: Stored according to user preferences and subscription limits

  • Derived insights: May be retained in anonymized form for platform improvement

8.3 Legal and Compliance Data

  • Billing records: Retained for 7 years for tax and accounting compliance

  • Legal correspondence: Maintained as required by applicable laws

  • Fraud prevention data: Retained for up to 5 years for security purposes

8.4 Deletion Procedures

When data is scheduled for deletion, we employ secure deletion methods that render the data unrecoverable. Backup systems are purged according to our standard retention schedules.

9. Data Security and Protection

9.1 Technical Safeguards

  • Encryption: Data encrypted in transit using TLS 1.3 and at rest using AES-256

  • Infrastructure Security: SOC 2 compliant cloud providers with enterprise-grade security

9.2 Operational Security

  • Employee Training: Regular security awareness and privacy training for staff

  • Access Monitoring: Comprehensive logging and monitoring of data access

  • Incident Response: Established procedures for detecting and responding to security events

  • Vendor Management: Security assessments and agreements with all third-party providers

9.3 Data Processing Security

  • Isolated Processing: DEM analysis performed in secure, isolated environments

  • Automated Deletion: Temporary processing files automatically removed after analysis

  • Audit Trails: Comprehensive logging of all data processing activities

  • Version Control: Secure management of algorithm updates and system changes

9.4 Incident Response

In the event of a data breach, we will:

  • Notify affected users within 72 hours of discovery

  • Report to relevant authorities as required by law

  • Provide clear information about the incident and our response

  • Implement additional safeguards to prevent similar incidents

10. International Data Transfers

10.1 Global Operations

LandScope may process data in various countries to provide our services efficiently. We ensure adequate protection through:

10.2 Transfer Mechanisms

  • Adequacy Decisions: Transfers to countries with European Commission adequacy decisions

  • Standard Contractual Clauses: EU-approved data transfer agreements

  • Binding Corporate Rules: Internal policies ensuring consistent protection standards

  • Certification Programs: Participation in recognized privacy certification frameworks

10.3 Cross-Border Safeguards

  • Data Processing Agreements with all international service providers

  • Regular assessments of international privacy law changes

  • Additional security measures for sensitive geographic data

  • User notification of significant changes to transfer arrangements

11. Children's Privacy

LandScope is designed for professional and adult use. We do not knowingly collect personal information from children under 16 (or the applicable age of digital consent in your jurisdiction). If we become aware that we have collected data from a child without proper consent, we will delete it promptly.

12. Cookies and Tracking Technologies

12.1 Essential Cookies

  • Authentication: Maintaining secure login sessions

  • Preferences: Remembering user settings and configurations

  • Security: Protecting against fraud and unauthorized access

12.2 Analytics Cookies

  • Usage Analysis: Understanding how users interact with our platform

  • Performance Monitoring: Identifying technical issues and optimization opportunities

  • Feature Development: Informing decisions about new capabilities

12.3 Cookie Management

You can control cookies through your browser settings. Disabling certain cookies may limit platform functionality. We provide cookie preference centers where available.

13. Changes to This Privacy Policy

13.1 Update Procedures

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service features. Significant changes will be communicated through:

  • Email notification to registered users

  • Prominent notices on our platform

  • Updated effective dates and change summaries

13.2 User Response to Changes

Continued use of LandScope after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may close your account and request data deletion.

14. Contact Information and Complaints

14.1 Privacy Inquiries

For questions about this Privacy Policy or our data practices:

Privacy Team
Email: privacy@landscope.com
Address: [Physical Address]
Response Time: Within 30 days

14.2 Data Protection Officer

For users in the EU, you may contact our Data Protection Officer: Email: dpo@landscope.com

14.3 Regulatory Complaints

You have the right to lodge complaints with relevant supervisory authorities:

  • EU Users: Your local Data Protection Authority

  • California Users: California Attorney General's Office

  • Other Jurisdictions: Applicable privacy regulators

14.4 Alternative Dispute Resolution

We are committed to resolving privacy concerns promptly and fairly. For unresolved disputes, we participate in recognized alternative dispute resolution programs as required by applicable law.

 

Acknowledgment: By using LandScope, you acknowledge that you have read, understood, and agree to this Privacy Policy and our data processing practices.

© Copyright 2025 Synoptic Solutions Inc. All rights reserved.

By using our services, you agree to both our privacy policy and terms of use.

bottom of page